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  • Managing Change in Healthcare through Servant Leadership

    Managing Change in Healthcare through Servant Leadership

    Caring for others is a key ethical and professional value of good healthcare and a basic tenet for servant leadership. Learn three key ways to adopt a servant leader approach at your organisation.

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  • When Words and Actions Matter Most: Responding to Harm with the RLDatix Compassionate Approach

    When Words and Actions Matter Most: Responding to Harm with the RLDatix Compassionate Approach

    Learn about the evolution of approaches to the response to patient harm that is rooted in a non-punitive, fair yet accountable Culture

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  • 4 Key Takeaways from Beaumont Health’s Journey to Effective Policy Management

    4 Key Takeaways from Beaumont Health’s Journey to Effective Policy Management

    Check out four key takeaways from Beaumont Health's Virtual Connections 2020 - North American Edition presentation, "Journeying to Effective Policy Management with RLDatix's PolicyStat Platform."

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  • Managing cultural change in a crisis

    Managing cultural change in a crisis

    Amid COVID-19, healthcare organisations’ journey towards a new and enlightened workplace should be top of mind. Read six strategies to help you get started.

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  • How can you make sure your mortality review process is as efficient as possible?

    How can you make sure your mortality review process is as efficient as possible?

    Support your patient safety efforts with accurate, timely data that will ultimately improve learning from patient deaths. Integration with a local patient administration system can help.

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  • 3 Key Components of Cultivating a Safety Culture in Healthcare

    3 Key Components of Cultivating a Safety Culture in Healthcare

    Healthcare organisations work hard to ensure that patient safety is a strategic imperative, but significant patient safety improvements have been difficult to achieve.

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  • 5 Must-Have Incident Management Features in 2020

    5 Must-Have Incident Management Features in 2020

    Staying up to date with how incident management is continuing to evolve will be a key component of promoting a culture of safety across healthcare organisations.

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  • Support your patient safety efforts with effective policy management

    Support your patient safety efforts with effective policy management

    Issues with policies and procedures are commonly identified as contributing factors to events. In many cases, these important documents are also identified as root causes to events...

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  • Maximise the potential of your RLDatix system with Success Plans

    Maximise the potential of your RLDatix system with Success Plans

    Are there changes you want to make to your system but just do not have the time? Have you spoken with other users and thought ‘we’d love to have that in our system but we don’t know how?'...

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  • How Patient Safety Software Became a Strategic Imperative

    How Patient Safety Software Became a Strategic Imperative

    Ever since the Institute of Medicine (IOM) released its landmark 1999 report, “To Err is Human: Building a Safer Health System,” there has been a global focus on improving patient safety.

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  • Implementing a Patient Safety Reporting System

    Implementing a Patient Safety Reporting System

    Since 1999, when the Institute of Medicine published its landmark report, “To Err is Human,” healthcare executives have waged an all-out war on reducing preventable patient harm.

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  • The Three Major Components of a Safety Culture

    The Three Major Components of a Safety Culture

    There likely isn’t a hospital in the world that hasn’t made patient safety a strategic imperative.

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  • Balancing accountability and learning in a patient safety culture

    Balancing accountability and learning in a patient safety culture

    When patient safety problems occur, almost always it is the systems, procedures, conditions, environment and constraints staff face that are the main contributory factors.

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  • Using data to improve patient safety and efficiency of care

    Using data to improve patient safety and efficiency of care

    In all areas of life, data is a powerful tool that helps us make decisions about choices we make and where changes are needed.

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  • Promoting trust in patient safety investigations and learning processes

    Promoting trust in patient safety investigations and learning processes

    A number of high-profile reports* in recent years have pointed to significant problems with the way healthcare organisations and the wider system sometimes respond to complaints and investigate.

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  • How to improve incident reporting rates

    How to improve incident reporting rates

    The core purpose of incident reporting is to learn from what happened in order to make improvements to future healthcare processes and systems and protect patients from harm.

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  • Does Your Organisation Really Need Patient Safety Software?

    Does Your Organisation Really Need Patient Safety Software?

    There are still many healthcare organisations relying on manual systems and processes to detect and prevent medical errors.

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  • The Impact of Big Data on Patient Safety

    The Impact of Big Data on Patient Safety

    The era of paper incident reporting is coming to an end. While healthcare organisations seem to have an affinity for paper, executives are discovering that paper forms are notoriously ineffective for

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  • Learning from Avoidable Harm and Death in Healthcare

    Learning from Avoidable Harm and Death in Healthcare

    In recent years, there has been an increasing recognition that the way in which the NHS investigates and learns from instances of avoidable harm and death is extremely variable and often poor.

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  • Implementing the national learning from deaths guidance

    Implementing the national learning from deaths guidance

    Around 50% of all deaths occur in hospital and while many of these are inevitable, it is estimated that between three and five percent of deaths in acute hospitals in England could be avoided

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  • The Way Forward with Integrated Care Systems: Improve Collaboration and Data Sharing

    The Way Forward with Integrated Care Systems: Improve Collaboration and Data Sharing

    As all of England transitions to an ICS framework, it's important for organisations to adopt systems and tools that allow providers to identify themes and trends and share areas for improvement.

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  • CANDOR Comes to Arkansas: A Candid Approach to Care

    CANDOR Comes to Arkansas: A Candid Approach to Care

    Learn how Arkansas Children's Hospital has implemented the "Communication and Optimal Resolution" (CANDOR) program to improve care for patients and caregivers in all areas of the organisation.

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  • Making the Problem Human: Journey to Workplace Violence Prevention

    Making the Problem Human: Journey to Workplace Violence Prevention

    Healthcare is one of the most high-risk environments when it comes to workplace violence. Many organizations are working to change that and encourage staff to report their experiences.

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  • The Way Forward with Integrated Care Systems: Improve Collaboration and Data Sharing

    The Way Forward with Integrated Care Systems: Improve Collaboration and Data Sharing

    As all of England transitions to an ICS framework, it's important for organisations to adopt systems and tools that allow providers to identify themes and trends and share areas for improvement.

    Read Article
  • Access the COVID-19 policy library

    Access the COVID-19 policy library

    To help you with your COVID-19 efforts, we have created a complimentary COVID-19 Policy Library.

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  • How to Write Consistent Policies and Procedures

    How to Write Consistent Policies and Procedures

    Often in healthcare, writing policies and procedures involves a team of people, including stakeholders. The problem is that with so many people and respective opinions involved, things tend to get tri

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  • Policy & Procedure Management 101

    Policy & Procedure Management 101

    What exactly is policy and procedure management you ask? Simply put it’s the process of creating, communicating, and maintaining policies and procedures within an organisation.

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  • Supporting RLDatix Customers on the Frontlines of COVID-19

    Supporting RLDatix Customers on the Frontlines of COVID-19

    As COVID-19 continues, we want to highlight steps that our customers are taking across the globe to support COVID-19 patients and what we are currently doing to support these customers at this time.

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  • DatixCloudIQ Safety Alerts: Checking responses and closing a safety alert

    DatixCloudIQ Safety Alerts: Checking responses and closing a safety alert

    This video will demonstrate a high-level overview of how to check responses and close a safety alert within the Safety Alerts module in the DatixCloudIQ system.

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  • DatixCloudIQ Safety Alerts: Responding to a safety alert

    DatixCloudIQ Safety Alerts: Responding to a safety alert

    This video will demonstrate a high-level overview of how to respond to a safety alert within the Safety Alerts module in the DatixCloudIQ system.

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  • DatixCloudIQ Safety Alerts: Creating and distributing a safety alert

    DatixCloudIQ Safety Alerts: Creating and distributing a safety alert

    This video will demonstrate a high-level overview of how create and distribute a safety alerts within the Safety Alerts module in the DatixCloudIQ system.

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  • DatixCloudIQ Safety Alerts: Configuring key fields

    DatixCloudIQ Safety Alerts: Configuring key fields

    This video will demonstrate a high-level overview of how configure key fields within the Safety Alerts module in the DatixCloudIQ system.

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  • DatixCloudIQ: Creating a new form, section and adding fields

    DatixCloudIQ: Creating a new form, section and adding fields

    This video will demonstrate a high-level overview of how to create a new form, section and add fields within the DatixCloudIQ system.

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  • DatixCloudIQ: Creating an extra field

    DatixCloudIQ: Creating an extra field

    This video will demonstrate a high-level overview of how to create an extra field within the DatixCloudIQ system.

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  • DatixCloudIQ: Creating a distribution list

    DatixCloudIQ: Creating a distribution list

    This video will demonstrate a high-level overview of how to create a distribution list within the DatixCloudIQ system.

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  • DatixWeb: Creating a new form and adding fields

    DatixWeb: Creating a new form and adding fields

    This video will demonstrate a high-level overview of how-to create a new form, section, add fields and how to create field and section actions within the DatixWeb system.

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  • DatixWeb Safety Alerts: Configuring key fields

    DatixWeb Safety Alerts: Configuring key fields

    This video will demonstrate a high-level overview of how to configure key fields within the Safety Alerts module in the DatixWeb system.

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  • DatixWeb: Creating a new field

    DatixWeb: Creating a new field

    This video will demonstrate a high-level overview of how-to create an extra field within the DatixWeb system.

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  • DatixWeb Safety Alerts: Creating and distributing a safety alert

    DatixWeb Safety Alerts: Creating and distributing a safety alert

    This video will demonstrate a high-level overview of how to create and distribute a safety alert within the Safety Alerts module in the DatixWeb system.

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  • DatixWeb: Creating a distribution list

    DatixWeb: Creating a distribution list

    This video will demonstrate a high-level overview of how-to create a distribution list within the DatixWeb system which can be used, for example with the Safety Alerts module.

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  • Securing Patient Safety with Connected Systems

    Securing Patient Safety with Connected Systems

    In a world of ever-increasing complexity, too often the tools we use only further complicate our working lives.

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  • Supporting Patient Safety Legislation in Ireland

    Supporting Patient Safety Legislation in Ireland

    On 5th December 2019, The Minister for Health in Ireland published a new patient safety bill that will regulate many important measures related to safety initiatives.

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  • Using a Golden Thread to Mitigate Patient Safety Challenges

    Using a Golden Thread to Mitigate Patient Safety Challenges

    Under increasing pressure to ensure that safety practices are the best they can be, how can DCIQ transform the way your organisation operates and delivers the highest quality care?

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  • Patient Safety Challenges for Healthcare Organisations

    Patient Safety Challenges for Healthcare Organisations

    We identified where you’re hurting most and recommend the best prescription to manage the pain.

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  • Whose Job is Risk Management?

    Whose Job is Risk Management?

    Risk in healthcare is a shared responsibility, from a patient's bedside to a seat at the boardroom table. So why do we associate the responsibility of risk primarily with the risk management departmen

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  • DPSIMS Project and RLDatix

    DPSIMS Project and RLDatix

    RLDatix are working closely with NHS Improvement throughout the project.

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  • Patient Safety Learning: The Launch

    Patient Safety Learning: The Launch

    Yesterday, Patient Safety Learning was launched at an event in London. With almost 100 attendees spanning all areas across the healthcare sector...

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  • What to look for in patient safety software

    What to look for in patient safety software

    First, we are presuming your organisation needs patient safety software. If this is a lingering question for your executive team, then let’s address that first.

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  • How to improve patient experience and patient safety

    How to improve patient experience and patient safety

    Despite countless advancements made over decades of technological and medical innovation, healthcare providers continue to grapple with some core issues

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  • Modernising patient outreach through web-based forms

    Modernising patient outreach through web-based forms

    One of the most essential aspects of a healthcare organisation is the way in which its caregivers communicate with their patients.

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  • Patient Safety Learning

    Patient Safety Learning

    In recent months, I’ve been working with colleagues to set up a new patient safety organisation.

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  • RLDatix Patient Safety Conference 2018

    RLDatix Patient Safety Conference 2018

    On the 13th November we held the bi-annual RLDatix Patient Safety Conference at the iconic Royal College of Physicians. The theme of the conference was ‘Data into actions and insights'

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  • An important lesson from the aviation industry

    An important lesson from the aviation industry

    Over the past decade, healthcare has taken many notes from the aviation industry, including the importance of checklists, cyclical processing, evaluation of safety events

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  • The problems with incident reporting

    The problems with incident reporting

    In 2012, the Office of the Inspector General for the U.S. Department of Health and Human Services published a little-known report...

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  • The power of DatixCloudIQ

    The power of DatixCloudIQ

    As healthcare organisations continue to grow and expand their services, so does the probability that medical errors and patient safety events might occur.

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  • Secure reporting of patient data over mobile devices

    Secure reporting of patient data over mobile devices

    With the increasing amount of mobile technology being deployed into the UK workforce in a bid to make processes and people operate as effectively and efficiently as possible

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  • Cloud Technology: are you ready?

    Cloud Technology: are you ready?

    To many, the term “Cloud technology” means so much, but also so little. Read more to determine if your healthcare software is ready for the cloud.

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  • Developing Fluency with a Common Classification System

    Developing Fluency with a Common Classification System

    While the basic tenants of all healthcare providers are more or less the same (that is, to improve and maintain the health, safety, and satisfaction of the patients they treat), the scope and severity

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  • The Impact of Patient Safety on Medical Costs

    The Impact of Patient Safety on Medical Costs

    Ensure your organisation provides quality patient care and avoid unnecessary financial losses. Check out our white paper with crucial insights by Adam E. Block, a leading healthcare economist.

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  • Getting Buy-In for Your Quality Initiatives and Building a Strong Team

    Getting Buy-In for Your Quality Initiatives and Building a Strong Team

    You have a great new patient safety and quality initiative you’d like to start at your organization – one you think could benefit many. What do you need to get started?

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  • When Words and Actions Matter Most: Responding to Harm with the RLDatix Compassionate Approach

    When Words and Actions Matter Most: Responding to Harm with the RLDatix Compassionate Approach

    Learn about the evolution of approaches to the response to patient harm that is rooted in a non-punitive, fair yet accountable Culture.

    Read Article
  • RLDatix HUB

    RLDatix HUB

    Join the global community of patient safety experts.

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  • Using Tags and Pinned Queries in the RLDatix system

    Using Tags and Pinned Queries in the RLDatix system

    Using Tags and Pinned Queries in the RLDatix system are two features that can save you valuable time.

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  • RLDatix Safety Learnings

    RLDatix Safety Learnings

    Create a pro-active and engaged learning culture across all areas of healthcare.

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  • RLDatix Business Intelligence Demo Session Q&A

    RLDatix Business Intelligence Demo Session Q&A

    Read the Business Intelligence Q&A document from the Demo Series.

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  • RLDatix Dashboards Demo Session Q&A

    RLDatix Dashboards Demo Session Q&A

    Read the Dashboards Q&A document from the Demo Series.

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  • RLDatix Enterprise Risk Manager Demo Session Q&A

    RLDatix Enterprise Risk Manager Demo Session Q&A

    Read the Enterprise Risk Manager Q&A document from the Demo Series.

    Read Flipbook
  • RLDatix Mortality Review Demo Session Q&A

    RLDatix Mortality Review Demo Session Q&A

    Read the Mortality Review Q&A document from the Demo Series.

    Read Flipbook
  • RLDatix PolicyStat Demo Session Q&A

    RLDatix PolicyStat Demo Session Q&A

    Read the PolicyStat Q&A document from the Demo Series.

    Read Flipbook
  • RLDatix Safety Alerts Demo Session Q&A

    RLDatix Safety Alerts Demo Session Q&A

    Read the Safety Alerts Q&A document from the Demo Series.

    Read Flipbook
  • RLDatix Safety Learnings Demo Session Q&A

    RLDatix Safety Learnings Demo Session Q&A

    Read the Safety Learnings Q&A document from the Demo Series.

    Read Flipbook
  • Caring for Caregivers Has Never Been as Important

    Caring for Caregivers Has Never Been as Important

    The Communication and Optimal Resolution (CANDOR) toolkit has the potential to change a hospital's culture. Learn how it can help you improve patient safety, provide support to caregivers and more.

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  • Ireland's Patient Safety Strategy Commitments

    Ireland's Patient Safety Strategy Commitments

    Why is it so important to have the right systems in place to help you meet and excel in the six commitments to patient safety in Ireland?

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  • The link between data visualisation and patient safety

    The link between data visualisation and patient safety

    When you can visualise data in an easy to digest form, you’re better prepared to understand themes, trends and identify key areas for improvement within your healthcare organisation.

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  • Promoting organisational unity with effective policy management

    Promoting organisational unity with effective policy management

    Greater Baltimore Medical Center needed a policy management solution that fitted their unique needs, meeting each individual department's individual requirements, whilst promoting unity.

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  • Policy and Procedure Management 101

    Policy and Procedure Management 101

    A typical healthcare organisation has numerous policies on a variety of topics related to patient care, so having an effective policy and procedure management system in place is critical.

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  • 10 must-have infection control policies

    10 must-have infection control policies

    As the COVID-19 pandemic continues to unfold, it is increasingly important for healthcare organisations to adopt tools and programs to promote infection control.

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  • Top 5 types of hospital policies & procedures

    Top 5 types of hospital policies & procedures

    From patient discharge procedures to staff hygiene requirements, policies and procedures are comprehensive guidelines that communicate important information to staff across a healthcare organisation.

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  • Writing Effective Healthcare Policies and Procedures

    Writing Effective Healthcare Policies and Procedures

    Writing effective healthcare policies and procedures requires a great deal of time, effort and attention to detail which involves a multi-step process of writing, reviewing and approving.

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  • Moving from a Blame Culture to a Just Culture – Seven Key Elements

    Moving from a Blame Culture to a Just Culture – Seven Key Elements

    Learn the benefits of introducing a just culture not a blame culture and methodology for positive change within your healthcare organisation.

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