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  • West Hertfordshire Hospitals NHS Trust moves to DCIQ

    West Hertfordshire Hospitals NHS Trust moves to DCIQ

    West Hertfordshire moved to DCIQ to make sure the Trust is aligned with the NHS Patient Safety Strategy, to streamline processes and drive its safety goals.

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  • Linking QR codes to your RLDatix System

    Linking QR codes to your RLDatix System

    Healthcare organisations can utilise QR codes with RLDatix cloud software. Staff can directly access incident reporting forms & internal policies through mobile devices by simply scanning a device.

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  • Patient Safety Now Tops CQC Strategy

    Patient Safety Now Tops CQC Strategy

    The CQC recently launched its strategy for 2021 and beyond where the importance of safety has been significantly upgraded. The new strategy builds on experience and learnings from the past five years.

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  • Keeping your Safeguarding Concerns and Referrals Safe

    Keeping your Safeguarding Concerns and Referrals Safe

    The DCIQ Safeguarding module keeps all information about safeguarding concerns and referrals separate from other data, helping to protect sensitive information and patient safety.

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  • A Quick LFPSE System Update

    A Quick LFPSE System Update

    We're supporting our customers transition from NRLS reporting to the new LFPSE System. DCIQ has already achieved full compliance and we are busy preparing capabilities for our DatixWeb customers.

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  • NHS Wales shortlisted for two awards at the HSJ Patient Safety Awards 2021

    NHS Wales shortlisted for two awards at the HSJ Patient Safety Awards 2021

    NHS Wales have been shortlisted for two awards at the HSJ Patient Safety Awards this year, for the Once for Wales Concerns Management System.

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  • Connecting the Heart with the Head: When High Reliability Meets Health Worker Safety43:51

    Connecting the Heart with the Head: When High Reliability Meets Health Worker Safety

    This session will describe the paradigm shift in the approach to preventing and responding to patient harm that includes establishment of a psychologically safe culture and management of harm that inc

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  • Building The Right Workplace Culture With Every New Recruit

    Building The Right Workplace Culture With Every New Recruit

    Staff burnout and attrition are major challenges in the healthcare industry and tackling them from the outset is critical to attracting and retaining key workers.

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  • The Link Between High Reliability and Positive Reporting

    The Link Between High Reliability and Positive Reporting

    In this latest blog, we look at how positive reporting of good practice and success can help support health systems and organisations in their journey to become highly reliable.

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  • The Importance of Culture in Achieving High Reliability in Healthcare47:01

    The Importance of Culture in Achieving High Reliability in Healthcare

    Discover the importance of culture in achieving high reliability in healthcare, examples of where safety culture is key to making improvements and what is needed to create the right safety culture.

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  • [On-Demand] When Words and Actions Matter Most: Reducing Harm with CANDOR – The RLDatix Compassionate Approach56:15

    [On-Demand] When Words and Actions Matter Most: Reducing Harm with CANDOR – The RLDatix Compassionate Approach

    During this interactive case-based discussion, attendees will learn about the evolution of approaches to the response to patient harm that is rooted in a non-punitive, fair yet accountable Culture.

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  • Patient Safety: Strategies for Reducing Harm

    Patient Safety: Strategies for Reducing Harm

    Using data more effectively and applying the experiences of high reliability organisations can improve efficiency and reduce costs, and also have a dramatic impact on patient safety.

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  • Improving Patient Safety Through High Reliability

    Improving Patient Safety Through High Reliability

    In this series RLDatix and Patient Safety Learning will set out practical applications of high-reliability principles in healthcare, considering how they fit within the context of risk management.

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  • RLDatix SupportHUB is Live

    RLDatix SupportHUB is Live

    On Monday 19th April the global support platform, SupportHUB went live.

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  • DatixCloudIQ Certified as LFPSE Compliant

    DatixCloudIQ Certified as LFPSE Compliant

    In the coming weeks we will begin piloting the new PSIMS capability with RLDatix customer organisations.

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  • [On-Demand] The Overlooked Pandemic: How to Transform Patient Safety and Save Healthcare Systems1:21:17

    [On-Demand] The Overlooked Pandemic: How to Transform Patient Safety and Save Healthcare Systems

    Watch the G20 Health & Development Partnership and RLDatix's event on the new international patient safety report:The Overlooked Pandemic: How to Transform Patient Safety and Save Healthcare Systems.

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  • The Overlooked Pandemic: How to Transform Patient Safety and Save Healthcare Systems

    The Overlooked Pandemic: How to Transform Patient Safety and Save Healthcare Systems

    Learn how the safety of patients and health workers is inexorably linked to all global health challenges including infectious and non-communicable diseases.

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  • Is your Intranet good enough for Policy Management?

    Is your Intranet good enough for Policy Management?

    Policy chaos is a state of disorganisation and disarray, where policies are housed in a system with no folder structure and staff members have a challenging time finding policies and procedures

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  • Addressing Moral Injury – Caring for the Carers

    Addressing Moral Injury – Caring for the Carers

    Clinicians and caregivers are facing unprecedented levels of extreme emotional stress. What we can learn from past traumatic events & how they can be applied to help safeguard mental wellbeing.

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  • CQC make the move to DCIQ

    CQC make the move to DCIQ

    On 15th February 2021 the Care Quality Commission (CQC) went live with the RLDatix DCIQ Incident & Investigations Modules, pairing their DCIQ environment with an Electronic Staff Records Integration.

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  • Avoiding the Avoidable: Improving The Way We Learn From Adverse Events

    Avoiding the Avoidable: Improving The Way We Learn From Adverse Events

    Watch the session on-demand to find out what is needed to improve the way we learn from adverse events in healthcare.

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  • Patient Safety - The Devil is in the Data

    Patient Safety - The Devil is in the Data

    Managing data more effectively and applying the experiences of HROs can have a dramatic impact on patient safety. Read more from Phil Taylor, Chief Digital Officer, RLDatix.

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  • Tips to Reduce Administrative Burden During COVID-19

    Tips to Reduce Administrative Burden During COVID-19

    Learn three ways RLDatix software supports the front line with key features to reduce their administrative burden and improve patient safety and quality.

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  • Policy Management Software Vs SharePoint: The Pros and Cons

    Policy Management Software Vs SharePoint: The Pros and Cons

    Using an automated policy management system gives policy administrators the ability to quickly create, revise and distribute new or updated policy content

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  • CQC Makes Safety & Risk Management Top Priority

    CQC Makes Safety & Risk Management Top Priority

    With COVID-19 accelerating change in the way that many services are delivered within the healthcare system, the CQC is looking to update the way it works.

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  • Managing Change in Healthcare through Servant Leadership

    Managing Change in Healthcare through Servant Leadership

    Caring for others is a key ethical and professional value of good healthcare and a basic tenet for servant leadership. Learn three key ways to adopt a servant leader approach at your organisation.

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  • When Words and Actions Matter Most: Responding to Harm with the RLDatix Compassionate Approach

    When Words and Actions Matter Most: Responding to Harm with the RLDatix Compassionate Approach

    Learn about the evolution of approaches to the response to patient harm that is rooted in a non-punitive, fair yet accountable Culture

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  • Effective Policy Management: 4 Key Takeaways from Beaumont Health’s Journey

    Effective Policy Management: 4 Key Takeaways from Beaumont Health’s Journey

    "Check out four key takeaways from Beaumont Health's Virtual Connections 2020 - North American Edition presentation, ""Journeying to Effective Policy Management with RLDatix's PolicyStat Platform."""

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  • Managing cultural change in a crisis

    Managing cultural change in a crisis

    Amid COVID-19, healthcare organisations’ journey towards a new and enlightened workplace should be top of mind. Read six strategies to help you get started.

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  • How can you make sure your mortality review process is as efficient as possible?

    How can you make sure your mortality review process is as efficient as possible?

    Support your patient safety efforts with accurate, timely data that will ultimately improve learning from patient deaths. Integration with a local patient administration system can help.

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  • 3 Key Components of Cultivating a Safety Culture in Healthcare

    3 Key Components of Cultivating a Safety Culture in Healthcare

    Healthcare organisations work hard to ensure that patient safety is a strategic imperative, but significant patient safety improvements have been difficult to achieve.

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  • 5 Must-Have Incident Management Features in 2020

    5 Must-Have Incident Management Features in 2020

    Staying up to date with how incident management is continuing to evolve will be a key component of promoting a culture of safety across healthcare organisations.

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  • Support your patient safety efforts with effective policy management

    Support your patient safety efforts with effective policy management

    Issues with policies and procedures are commonly identified as contributing factors to events. In many cases, these important documents are also identified as root causes to events...

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  • Maximise the potential of your RLDatix system with Success Plans

    Maximise the potential of your RLDatix system with Success Plans

    Are there changes you want to make to your system but just do not have the time? Have you spoken with other users and thought ‘we’d love to have that in our system but we don’t know how?'...

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  • How Patient Safety Software Became a Strategic Imperative

    How Patient Safety Software Became a Strategic Imperative

    Ever since the Institute of Medicine (IOM) released its landmark 1999 report, “To Err is Human: Building a Safer Health System,” there has been a global focus on improving patient safety.

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  • Implementing a Patient Safety Reporting System

    Implementing a Patient Safety Reporting System

    Since 1999, when the Institute of Medicine published its landmark report, “To Err is Human,” healthcare executives have waged an all-out war on reducing preventable patient harm.

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  • The Three Major Components of a Safety Culture

    The Three Major Components of a Safety Culture

    There likely isn’t a hospital in the world that hasn’t made patient safety a strategic imperative.

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  • Balancing accountability and learning in a patient safety culture

    Balancing accountability and learning in a patient safety culture

    When patient safety problems occur, almost always it is the systems, procedures, conditions, environment and constraints staff face that are the main contributory factors.

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  • Using data to improve patient safety and efficiency of care

    Using data to improve patient safety and efficiency of care

    In all areas of life, data is a powerful tool that helps us make decisions about choices we make and where changes are needed.

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  • Promoting trust in patient safety investigations and learning processes

    Promoting trust in patient safety investigations and learning processes

    A number of high-profile reports* in recent years have pointed to significant problems with the way healthcare organisations and the wider system sometimes respond to complaints and investigate.

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  • How to improve incident reporting rates

    How to improve incident reporting rates

    The core purpose of incident reporting is to learn from what happened in order to make improvements to future healthcare processes and systems and protect patients from harm.

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  • Does Your Organisation Really Need Patient Safety Software?

    Does Your Organisation Really Need Patient Safety Software?

    There are still many healthcare organisations relying on manual systems and processes to detect and prevent medical errors.

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  • The Impact of Big Data on Patient Safety

    The Impact of Big Data on Patient Safety

    The era of paper incident reporting is coming to an end. While healthcare organisations seem to have an affinity for paper, executives are discovering that paper forms are notoriously ineffective for

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  • Learning from Avoidable Harm and Death in Healthcare

    Learning from Avoidable Harm and Death in Healthcare

    In recent years, there has been an increasing recognition that the way in which the NHS investigates and learns from instances of avoidable harm and death is extremely variable and often poor.

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  • Implementing the national learning from deaths guidance

    Implementing the national learning from deaths guidance

    Around 50% of all deaths occur in hospital and while many of these are inevitable, it is estimated that between three and five percent of deaths in acute hospitals in England could be avoided

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  • The Way Forward with Integrated Care Systems: Improve Collaboration and Data Sharing

    The Way Forward with Integrated Care Systems: Improve Collaboration and Data Sharing

    As all of England transitions to an ICS framework, it's important for organisations to adopt systems and tools that allow providers to identify themes and trends and share areas for improvement.

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  • CANDOR Comes to Arkansas: A Candid Approach to Care

    CANDOR Comes to Arkansas: A Candid Approach to Care

    "Learn how Arkansas Children's Hospital has implemented the ""Communication and Optimal Resolution"" (CANDOR) program to improve care for patients and caregivers in all areas of the organisation."

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  •  Integrated Care Systems: Improve Collaboration & Data Sharing

    Integrated Care Systems: Improve Collaboration & Data Sharing

    As all of England transitions to an ICS framework, it's important for organisations to adopt systems and tools that allow providers to identify themes and trends and share areas for improvement.

    Read Article
  • How to Write Consistent Policies and Procedures

    How to Write Consistent Policies and Procedures

    Often in healthcare, writing policies and procedures involves a team of people, including stakeholders. The problem is that with so many people and respective opinions involved, things tend to get tri

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  • Policy & Procedure Management 101

    Policy & Procedure Management 101

    What exactly is policy and procedure management you ask? Simply put it’s the process of creating, communicating, and maintaining policies and procedures within an organisation.

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  • Supporting RLDatix Customers on the Frontlines of COVID-19

    Supporting RLDatix Customers on the Frontlines of COVID-19

    As COVID-19 continues, we want to highlight steps that our customers are taking across the globe to support COVID-19 patients and what we are currently doing to support these customers at this time.

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  • Securing Patient Safety with Connected Systems

    Securing Patient Safety with Connected Systems

    In a world of ever-increasing complexity, too often the tools we use only further complicate our working lives.

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  • Supporting Patient Safety Legislation in Ireland

    Supporting Patient Safety Legislation in Ireland

    On 5th December 2019, The Minister for Health in Ireland published a new patient safety bill that will regulate many important measures related to safety initiatives.

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  • Using a Golden Thread to Mitigate Patient Safety Challenges

    Using a Golden Thread to Mitigate Patient Safety Challenges

    Under increasing pressure to ensure that safety practices are the best they can be, how can DCIQ transform the way your organisation operates and delivers the highest quality care?

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  • Patient Safety Challenges for Healthcare Organisations

    Patient Safety Challenges for Healthcare Organisations

    We identified where you’re hurting most and recommend the best prescription to manage the pain.

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  • Whose Job is Risk Management?

    Whose Job is Risk Management?

    Risk in healthcare is a shared responsibility, from a patient's bedside to a seat at the boardroom table. So why do we associate the responsibility of risk primarily with the risk management departmen

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  • DPSIMS Project and RLDatix

    DPSIMS Project and RLDatix

    RLDatix are working closely with NHS Improvement throughout the project.

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  • Patient Safety Learning: The Launch

    Patient Safety Learning: The Launch

    Yesterday, Patient Safety Learning was launched at an event in London. With almost 100 attendees spanning all areas across the healthcare sector...

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  • What to look for in patient safety software

    What to look for in patient safety software

    First, we are presuming your organisation needs patient safety software. If this is a lingering question for your executive team, then let’s address that first.

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  • How to improve patient experience and patient safety

    How to improve patient experience and patient safety

    Despite countless advancements made over decades of technological and medical innovation, healthcare providers continue to grapple with some core issues

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  • Modernising patient outreach through web-based forms

    Modernising patient outreach through web-based forms

    One of the most essential aspects of a healthcare organisation is the way in which its caregivers communicate with their patients.

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  • Patient Safety Learning

    Patient Safety Learning

    In recent months, I’ve been working with colleagues to set up a new patient safety organisation.

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  • RLDatix Patient Safety Conference 2018

    RLDatix Patient Safety Conference 2018

    On the 13th November we held the bi-annual RLDatix Patient Safety Conference at the iconic Royal College of Physicians. The theme of the conference was ‘Data into actions and insights'

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  • An important lesson from the aviation industry

    An important lesson from the aviation industry

    Over the past decade, healthcare has taken many notes from the aviation industry, including the importance of checklists, cyclical processing, evaluation of safety events

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  • The problems with incident reporting

    The problems with incident reporting

    In 2012, the Office of the Inspector General for the U.S. Department of Health and Human Services published a little-known report...

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  • The power of DatixCloudIQ

    The power of DatixCloudIQ

    As healthcare organisations continue to grow and expand their services, so does the probability that medical errors and patient safety events might occur.

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  • Secure reporting of patient data over mobile devices

    Secure reporting of patient data over mobile devices

    With the increasing amount of mobile technology being deployed into the UK workforce in a bid to make processes and people operate as effectively and efficiently as possible

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  • Cloud Technology: are you ready?

    Cloud Technology: are you ready?

    To many, the term “Cloud technology” means so much, but also so little. Read more to determine if your healthcare software is ready for the cloud.

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  • Developing Fluency with a Common Classification System

    Developing Fluency with a Common Classification System

    While the basic tenants of all healthcare providers are more or less the same (that is, to improve and maintain the health, safety, and satisfaction of the patients they treat), the scope and severity

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  • The Impact of Patient Safety on Medical Costs

    The Impact of Patient Safety on Medical Costs

    Ensure your organisation provides quality patient care and avoid unnecessary financial losses. Check out our white paper with crucial insights by Adam E. Block, a leading healthcare economist.

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  • Getting Buy-In for Your Quality Initiatives and Building a Strong Team

    Getting Buy-In for Your Quality Initiatives and Building a Strong Team

    You have a great new patient safety and quality initiative you’d like to start at your organization – one you think could benefit many. What do you need to get started?

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  • Using Tags and Pinned Queries in the RLDatix system

    Using Tags and Pinned Queries in the RLDatix system

    Using Tags and Pinned Queries in the RLDatix system are two features that can save you valuable time.

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  • Blog: Ireland's Patient Safety Strategy Commitments

    Blog: Ireland's Patient Safety Strategy Commitments

    Why is it so important to have the right systems in place to help you meet and excel in the six commitments to patient safety in Ireland?

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  • Caring for Caregivers Has Never Been as Important

    Caring for Caregivers Has Never Been as Important

    The Communication and Optimal Resolution (CANDOR) toolkit has the potential to change a hospital's culture. Learn how it can help you improve patient safety, provide support to caregivers and more.

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  • The link between data visualisation and patient safety

    The link between data visualisation and patient safety

    When you can visualise data in an easy to digest form, you’re better prepared to understand themes, trends and identify key areas for improvement within your healthcare organisation.

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  • Policy and Procedure Management 101

    Policy and Procedure Management 101

    A typical healthcare organisation has numerous policies on a variety of topics related to patient care, so having an effective policy and procedure management system in place is critical.

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  • 10 must-have infection control policies

    10 must-have infection control policies

    As the COVID-19 pandemic continues to unfold, it is increasingly important for healthcare organisations to adopt tools and programs to promote infection control.

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  • Top 5 types of hospital policies & procedures

    Top 5 types of hospital policies & procedures

    From patient discharge procedures to staff hygiene requirements, policies and procedures are comprehensive guidelines that communicate important information to staff across a healthcare organisation.

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  • Writing Effective Healthcare Policies and Procedures

    Writing Effective Healthcare Policies and Procedures

    Writing effective healthcare policies and procedures requires a great deal of time, effort and attention to detail which involves a multi-step process of writing, reviewing and approving.

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  • Moving from a Blame Culture to a Just Culture – Seven Key Elements

    Moving from a Blame Culture to a Just Culture – Seven Key Elements

    Learn the benefits of introducing a just culture not a blame culture and methodology for positive change within your healthcare organisation.

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  • Beginning their DatixCloudIQ Journey

    Beginning their DatixCloudIQ Journey

    Healthcare organisations across the UK and Europe are now regularly taking the next step in patient safety by moving to DatixCloudIQ.

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  • Blog: Supporting Patient Safety Legislation in Ireland

    Blog: Supporting Patient Safety Legislation in Ireland

    On 5th December 2019, The Minister for Health in Ireland published a new patient safety bill that will regulate many important measures related to safety initiatives.

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  • Rising to the challenge of patient safety in a new era

    Rising to the challenge of patient safety in a new era

    Proactive patient safety and risk prevention are key to helping healthcare organisations surveil and mitigate global and local risks.

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  • Learning from Deaths with Comprehensive Mortality Review

    Learning from Deaths with Comprehensive Mortality Review

    Healthcare organisations in Ireland are primarily focused on reporting mortalities but could see even greater benefits from a system that allows them to conduct their own thorough mortality reviews.

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  • How to Achieve The JCI’s Patient Safety Goals with RLDatix

    How to Achieve The JCI’s Patient Safety Goals with RLDatix

    To help you in your organisation’s patient safety efforts, we have put together a guide to each goal and how the RLDatix software can help.

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  • Applied Safety Intelligence - a Dialogue6:54

    Applied Safety Intelligence - a Dialogue

    RLDatix’s Applied Safety Intelligence™ combines RLDatix’s suite of solutions with proven methodologies and best practices to drive key insights that help organizations intervene earlier & prevent harm

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  • Tips for Crafting A Compelling Palooza Abstract & Presentation

    Tips for Crafting A Compelling Palooza Abstract & Presentation

    RLDatix Palooza is an opportunity for you to share what you know as a patient safety changemaker. Keep these tips in mind to make your Palooza abstract and presentation stand out.

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  • Securing Patient Safety with Connected Systems

    Securing Patient Safety with Connected Systems

    In a world of ever-increasing complexity, too often the tools we use only further complicate our working lives.

    Read Article
  • Feel better with DCIQ

    Feel better with DCIQ

    Under increasing pressure to ensure that safety practices are the best they can be, how can DCIQ transform the way your organisation operates and delivers the highest quality care?

    Read Article
  • Patient Safety Challenges

    Patient Safety Challenges

    As a global patient safety software provider, RLDatix knows that ensuring the best safety practices and standards in healthcare can be a challenging (and sometimes painful) task.

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  • Whose Job is Risk Management?

    Whose Job is Risk Management?

    Risk in healthcare is a shared responsibility, from a patient's bedside to a seat at the boardroom table. So why do we associate the responsibility of risk primarily with the risk management departmen

    Read Article
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