Feel better with DCIQ

November 6, 2019 Polly Kirk

Around 11,000 patients per year are likely exposed to preventable medical errors in the NHS, costing the country nearly £1 billion, according to research cited in the 2019 NHS Patient Safety Strategy In light of this information, the Secretary of State requested the health service lay a “‘golden thread’ running through healthcare.” 

The “golden thread” refers to that which goddess Ariadne advises legendary Greek myth hero Theseus to leave a trail of, so that he may find his way out of a deadly Minotaur’s cave. 

Similarly, guiding the NHS to an optimal level of safety and care requires a thread of strategies across all levels of management and clinical departments. One such strategy involves implementing safety software like DCIQ from RLDatix.

DCIQ goes beyond the capture of incidents and risks to identify underlying factors that cause adverse events. Easy sharing of data improves organisational memory and best in class business intelligence tools provide streamlined and insightful analysis.

Through the system’s five toolkits — Capture, Evaluate, Strategy, Implement, Assess — organisations can convert data into actionable insights that evolve policies and practices.

Configuration and reporting made flexible

When it comes to data collection, users have the power to customise each module to fit their individual processes, policies and culture. Instead of depending on RLDatix staff to make software changes, your employees can autonomously adjust the system when and how they see fit to ensure it stays aligned with corporate and clinical governance. From modifying incident forms to aligning the mortality review to the most appropriate methodology, DCIQ can be seamlessly configured, making sure your system aligns to your corporate and clinical governance processes.  

In-built reporting tools allow any manager with log-in access the ability to quickly and easily create their own Management Information reports, increasing accountability and engagement, whilst distributing responsibility amongst staff members.

With the mobile app Datix Anywhere, they can even report offline or off-site to ensure that events and their details are instantly recorded. In the app, speech-to-text technology and photo uploads make the process more efficient. Allowing staff to spontaneously report increases engagement and timely incident resolution. 

But, it’s not enough to just record these events. 

Making the Data Talk

Both the Enterprise Risk Manager and Investigations modules allow you to analyse significant data. 

A dashboard view and data visuals in the risk register make it easier to identify specific or current risks, mark others for review, and know when to escalate or de-escalate a risk.

DCIQ is the first and only incident management solution with inbuilt RCA tools, meaning you no longer need to capture the key learnings from investigations separately. A visual timeline tracks the chronology of the event, while fishbone diagrams and five whys tools help pinpoint the factors that led to the event and highlight areas for improvement.

The new BI suite within DCIQ takes patient safety to the next level, providing a range of different analytic tools that give users a profound insight into their operations.

RLDatix Support & Community

DCIQ is not only intuitively designed and easy to use, it’s also supported by a dedicated team of RLDatix employees who are focused on ensuring your success. From maintenance to support and everything in between, we’ve got you covered.

But sometimes, the challenges you encounter aren’t necessarily software-driven. Developing a rigorous safety culture is heavily dependent on an engaged workforce. When you join RLDatix, you join our community of healthcare customers who will share best practice, network and can help guide your use of the system to create a just and high-performing culture. 

Whether you’ve lost confidence in your current system, are looking to improve your CQC rating or just want to maintain a high level of quality, DCIQ will elevate your adverse event and risk management journey.

Our reliable and easy-to-use software guides you every step of the way, from identifying areas of improvement to implementing appropriate practices that will eliminate harm. While the system aims to resolve current issues, its ultimate priority is to always think one-step ahead to help you consistently deliver an optimal level of care.

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