On Monday 19th April we launched our brand new global support platform, SupportHUB. The new company-wide system:
Brings all RLDatix customers into one unified system accessible by our support and services teams around the world.
Allows you to participate in HUB, the RLDatix customer Community, where you can share ideas and best practices with like-minded customers.
Lets you submit and view your own support tickets, access product-specific training resources and knowledge articles all in one place.
Enables RLDatix support staff to access all customer tickets in one central system and leverage the collective knowledge of our team to help serve you better.
Lets you easily surface information and resources about other RLDatix modules and services
Click here to access the handy FAQ document which will help answer any questions you might have about SupportHUB and the new process.
Sign up for HUB
In order to access SupportHUB, you need to be a member of our online community and have a HUB account. To register for a HUB account, please click here.
What does HUB offer you?
- Share local best practices and discuss learnings in real time with input from follow healthcare professionals.
- Gain industry knowledge from a support network of patient safety and system experts spanning 30+ years
- Learn on the go with access to expertise from RLDatix system expertise
Click here to sign up to the global community of patient safety experts.