Are there changes you want to make to your system but do not have the time? Have you spoken with other users and thought 'we'd love to have that in our system be we don't know how?'. Well now you can!
Welcome to the RLDatix Success Plans!
The idea behind this plan is simple. You have access to a RLDatix Success Manager who is a subject matter expert, both with the RLDatix system software and industry standards and requirements.
Each organisation has its own strategic goals, objectives and timelines to achieve these. Our Success Plans have been designed to provide you expert help and assistance at every step of your journey.
Whether it is form design, coding, building reports and more, your RLDatix Success Manager will be able to guide you through the process, apply the required changes and provide training on the changes applied. This will also ensure your system is configured using best practice which can align with partner organisations and assist with benchmarking in the future.
What are the benefits of a Success Plan?
- Personalised, worry-free updates
Updates applied by an RLDatix system expert so the full end-to-end process is considered
- Expert configuration and ongoing maintenance of your system
You can be safe in the knowledge that you have an expert on hand to advise and configure the changes you require
- Completion of specific projects
Discuss your needs with a system and industry expert to ensure best practice is applied to each project
- Regular consultations with your RLDatix expert
Calls and updates from your personally assigned RLDatix Success Manager
- Training and coaching for key staff
Expert training on any changes that have been applied to your system
- Proactive advice on best practice and industry requirements
Regular communication on best practice and top tips within your specific customer profile
- Coverage for planned or unplanned administrator absence
Safe in the knowledge that your system will always be maintained even when you have no administrator
This service is a fantastic opportunity to ensure you are capturing the key information needed to drive improvements for safety of patient and staff across your organisation. Having an expert on hand will allow more time to concentrate on identifying areas of improvement and getting real results from the information captured.
To learn more click here or reach out to your account manager for more information.